Refund & Returns Policy

Due to the nature of our products, we do not accept returns.

All of our products are classified as ingestibles, which means we cannot take back items—even if unopened—for safety and hygiene reasons. This policy protects the health of all our customers.

However, if your order arrives damaged, incorrect, or with an issue, please contact us at slaintesupps@gmail.com within 7 days of receiving your delivery. We’ll be more than happy to investigate and make things right.

Thank you for understanding and supporting a small Irish wellness brand!

Shipping Policy

At SláinteSupps, we work hard to get your order to you quickly, safely, and reliably—because we know how excited you are to start feeling your best.

📦 Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays). You’ll receive a confirmation email once your order has been shipped, along with tracking details.

🌍 Where We Ship

We offer worldwide shipping.

🚚 Estimated Delivery Times

Location Estimated Delivery
Ireland 1–3 business days
UK & EU 3–6 business days
International 5–10 business days

Please note: These are estimated timeframes and may vary depending on your location, customs processing, and local postal services.

💰 Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight.

We occasionally offer free shipping promotions—subscribe to our newsletter to stay updated.

📦 Tracking Your Order

Once your order has shipped, you’ll receive an email with a tracking link so you can follow its journey. If you haven’t received tracking within 3 business days, please reach out.

🧾 Customs & Import Taxes

International orders may be subject to customs fees, duties, or import taxes. These charges are the responsibility of the buyer and are not included in our shipping fees.

⚠️ Delays

We are not responsible for delays caused by weather events, postal strikes, customs holds, or other events beyond our control. That said, we’ll always do our best to help if your parcel is taking longer than expected—just get in touch.

🛠 Problems With Your Order?

If your order arrives damaged, incomplete, or doesn’t show up, contact us at slaintesupps@gmail.com within 7 days of delivery. We’ll make it right.